Return Policy

Service Cancellation

If you need to cancel a scheduled service, please contact us at least 48 hours before the scheduled appointment. Cancellations made with sufficient notice may be eligible for rescheduling without penalty.

Refund Policy

As we provide design and consultation services, refunds are considered on a case-by-case basis. If you are not satisfied with our services, please contact us within 7 days of service completion to discuss your concerns. We are committed to working with you to resolve any issues.

Plant Materials

For any plant materials or products provided as part of our services, please inspect them upon delivery. If you notice any issues with plant quality or condition, please contact us immediately. We will work to resolve any problems with plant materials in a timely manner.

Design Revisions

We understand that design preferences may evolve. Minor revisions to approved designs may be accommodated during the planning phase. Significant changes after approval may incur additional charges, which will be discussed with you beforehand.

Dispute Resolution

If you have concerns about our services, we encourage you to contact us directly. We are committed to resolving any disputes fairly and promptly. We will work with you to find a satisfactory solution.

Contact Us

For questions about cancellations, refunds, or returns, please contact us at contact@gryxonaroz.world or visit our contact page. We aim to respond to all inquiries within 2 business days.